Testimonials

Literally 100's of satisfied customers like yourselves around suburbs of Melbourne including Templestowe, Lower Templestowe, Vermont, Vermont South and Ringwood are taking time to send a testimonial regarding the great experience they had in having us install heating and cooling systems into their homes. We would love to hear from you as well.

Sue
October 2018

Just to say how delighted we were with your teams of Emilio & Dave, Cameron & Josh.

They were all efficient and very respectful of my concerns to hide the internal wall units.  They did a great job.  I can’t see them!!

I’d like to say how happy we have been with your services both now and when you installed our first units, giving us full confidence to pass on CH&C details to friends.

Steve
July 2018

Thanks for doing another great job.

 

 

 

 

Laura
July 2018

Firstly I would like to say that whoever is in charge of hiring your crew is extremely good at what they do.
I want to commend each and every one of the guys that came through our home, they were professional, polite, clean speaking and just nice guys.
They continually communicated with us throughout the process and did their best to assist with anything we asked.  Even though we were freezing it was all softened by the experience they provided.  Please pass on my thanks.

Robyn
May 2018

Please pass on my thanks to Bryson, Terry & Josh.
I was very impressed with their professionalism and especially cleaning up afterwards 🙂

 

 

 

 

JJvel
May 2018

After first making contact with Comfort Heating and Cooling, we had a fair idea of the sort of company we were about to deal with. First off the customer service on the phone was second to none! We then had Marcus come out to advise us on the best solution for our place. I can honestly say he was the most courteous tradesman we have had through our home. Shoes off, polite and well mannered (something you don’t get very often from tradesman these days). Marcus started out by finding what it was that we wanted to achieve and without any hesitation made clear suggestions that sounded fantastic. Although not the cheapest quote we found Marcus’ professionalism and understanding of heating and cooling second to none. The team of Callum and Jordan who came to do the install were once again accommodating and simply gentlemen! We cannot thank Marcus and the team enough and would have no hesitation in recommending them to anyone!

Peter
May 2018

You may recall I arranged with you to have our Brivis heater serviced/repaired last week and I just wanted to say how impressed I was with the overall experience.
Your quick response to my initial email and the subsequent follow up on pricing, plus the quick and efficient way Craig undertook the repairs all added up to a great customer experience.

 

 

Steve
April 2018

Thanks so much for the great work as Anna was so happy that she sent me an image of the unit on the wall.
Very appreciative.

Ananda
April 2018

Thank you for doing an excellent heating installation job for my property.
I am quite pleased with the work done by your boys.

 

Phil
March 2018

Your crew did a fine job installing the ducted system here, and we appreciate their efficiency and courtesy during the works.

Karen
February 2018

We first contacted Comfort Heating & Cooling for cooling solutions to our 2 upstairs bedrooms which get extremely hot in summer and our study downstairs. Sadly for us the option of upgrading our current ducted heating system to allow for refrigerated cooling as well was not an option, so Marcus set about working out the most suitable and cost effective solution for our requirements. After taking a lot of things into consideration on which units would work best in each room, with safe and efficient means of installation being paramount, we were pleased with Marcus’ suggestions (2 x floor standing; 1 x wall mounted) and quoted cost. The installation team (headed by Emilio) arrived on the designated installation day at the time given and worked quietly and cleanly until all systems were installed. We had one small hiccup with the installation of one of the condenser/inverters and the office staff, along with the installation team, were extremely helpful and were soon able to provide a workable solution that fixed the problem. Unfortunately for us the electrician (Josh) was not able to be on site on the same day as the installation but came the next working day, at the designated time, and swiftly hooked all 3 units up and had them working in no time. All Comfort Heating & Cooling installers who came into our home to complete our project worked quietly, efficiently and cleaned up after themselves so you would not know they had even been there if you hadn’t been there to see it all happen. We would highly recommend Comfort Heating & Cooling as a company who will provide you with the heating/cooling solution you need at a price that won’t break your budget and will then get it installed in a very streamlined and professional manner. Thank you again team for a job well done.

David & Ajinder
February 2018

We have had a Daikin multi head system for nearly 20 years and have been very happy with it’s performance and reliability. Regrettably, we have recently had some issues with it and with its age, parts are no longer available. We have had several companies quote on replacement units and price wise they have all been very similar. The reason we have proceeded with Comfort Heating and Cooling is because of you Marcus. You arrived when you said you would, your presentation and manner were excellent, you offered ideas and solutions and was able to provide a quote on the spot. Subsequent discussions were handled promptly and professionally and both Ajinder and I would like to thank your help and assistance.

The entire process of dealing with Comfort Heating & Cooling was first rate. Your quotation, suggestions, follow up and in particular the install by Emilio and the team – who were most careful and respectful of our house – was professional in all aspects and you and your team have exceeded our expectations. We would have no hesitation in in recommending Comfort Heating & Cooling to any of our friends.

We look forward to another 20+ years of efficient and reliable service from our Daikin Air Conditioners.

Bob
February 2018

I write to thank you for your prompt attention to a recent problem with my Actron Air cooling system.
The Actron technician that I called first identified a faulty isolator switch.  Once alerted to the problem you responded very quickly and your electrician Cameron was here within 2 days and replaced the faulty switch.
Both Cameron and Daniel were highly professional, making every effort to achieve customer satisfaction.  I commend them to you most highly.
Again, many thanks for restoring the cooling system so promptly in the height of the busy summer period.  I have a heart condition and this will make my life so much easier.

Megan
January 2018

I just wanted you to know the great service I received from your team last Friday when they installed my air con.  You have a great bunch of men working for you.  They were friendly, polite and professional and seemed to work really well as a team.  Would have no hesitation in recommending your services to friends.  Great Job.
Thanks so much – can’t wait for those hot days to kick in so I can use the air con!

Meg
January 2018

Thanks for a great job

Sam
November 2017

I recently completed a project involving a Daikin VRV, ducted refrigerated system and hydronic heating to our home in Blackburn South.  Marcus was my point of contact whom I found to be extremely professional.   In addition, the quote provided was also very competitive.
Marcus discussed, considered and provided valuable input in both, planning and installation phases.  Also, a big thank you to the entire installation team.
Since my job I have had the pleasure and confidence in recommending Comfort Heating and Cooling for another large scale job.
I’m glad to have created a strong relationship with Marcus and now plan to use Comfort on my next project.
Much appreciated.

 

Shane
November 2017

Thank you very much for install the evaporative cooling last week (15th and 16th), you guys have done a wonderful job.

David & Jo
November 2017

Our Evap Cooler failed on Saturday last week my neighbour gave me Brett’s contact details, whom I contacted around midday on the Monday, and Brett straight away was doing all he could to arrange a service technician to inspect and rectify the fault.
Within an hour or so, Craig the Service Tech contacted me, was around at our place by 4.30pm  as he had indicated, and the system back in working order 45 minutes later.
Fantastic response, very professional, courteous and polite.  We wont be going anywhere else for heating and cooling requirements now, and will be passing on the details for Comfort Heating & Cooling to all family/friends based on the experience we have had.
Great job fellas, thanks to Brett & Craig!!

Ghani
November 2017

A special thanks to Tony and team for the professional service that they have all provided.

We are very happy with our purchase.

Francis
September 2017

Brett I would just like to thank you, Craig and all your crew for the fast and efficient work carried out to properly fix my Braemar unit.

Lovely to have a reliably warm house again!

 

 

Roger & Norma
September 2017

Great job from, and thanks to, Marcus, Alex and Connor from Comfort Heating & Cooling Pty Ltd who installed a Daikin split system in our Deepdene home yesterday. We have had the pleasure of Comfort Heating & Cooling services in previous homes and have been delighted. We are always amazed by the absolute professionalism of their team and high quality of their installed products (as they only supply trusted and tried manufacturers) and their on-time, courteous and efficient installation is always impressive. This unit was installed yesterday and Marcus’s team installed this in an operation that was a well-oiled machine of Marcus project managing his team of installers (Alex and Connor on this occasion) and electrician. What we appreciated was their overcoming obstacles from our difficult install into a wall cavity between the plaster board and a border brick wall (without the need to cut along the plaster board to install other than where the unit goes), installing the engine of the unit on the roof (with the use of a mini lift for OH&S considerations), and down to the water drainage pipe outlet neatly installed into the down pipe. Well done team. We will be back as needed or recommending you to our family and friends. Another nice touch was that free of charge, Marcus offered and delivered changing some ceiling vents for our evaporative air cooling which had nothing to do with their company but that is the sort of pride they take in their work and customer satisfaction. A 5 star service, thanks. 

Barb
September 2017

Thank you for sending this – I was able to get the voucher (Brivis E Gift Card promotion).  Thank you, also,  for sending out the Ducted Heating Manual – greatly appreciated.  I’d like to pass on my sincere thanks to all the people involved in the purchase and installation of mu ducted heating system.  I congratulate your company on your service, efficiency and professionalism.  The installation team were excellent – courteous, considerate, helpful, knowledgeable and efficient.  Very Impressed. I was also impressed with the effort you made to supply the different unit I request at the last minute.  I will certainly be recommending your company to friends and acquaintances.  Many thanks.

 

 

Simon
September 2017

Thank you for a fantastic job well done.

Paul
August 2017

Thanks – great job well done.

John & Jennifer
August 2017

Many thanks.

Annie
July 2017

I would also like to pass on my thanks for the great job the guys did on installation, much appreciated and thank you for the great service.

Norman
July 2017

Many thanks for the great service.

Pedro
July 2017

Just wanted to pass on my thanks to the team for yesterday’s installation.  We are very happy with the work done 🙂

Janet
July 2017

Thank you so much!  Tony was a god send.

Brenda
July 2017

Thanks for your work – Tony and the installers did a great job.

ELAINE & PETER
June 2017

Thanks for the great work of replacing the heating and replacing the vent covers.

JULIAN
May 2017

Thanks! Very happy.

KARL
April 2017

The installers were amazing, professional and funny.  They were also diligent, tidy and friendly.

MICHELLE
March 2017

The team who installed the units and the electrician were lovely.  They were professional, very friendly and considerate.  I would not hesitate to recommend them to family and friends in the future.

NEVILLE
February 2017

Thanks for a great job, the Actron unit is fantastic – very quiet and efficient.

MAREE
December 2016

Just wanted to thank you all for my two wall furnaces.  Braemar came and installed the new front for the one with the scratch and  I appreciate Comfort Heating and Cooling arranging this.
I also wanted to let you know how pleased I was with the job from quote to installation it was smoothly and very competently handled.

PETER
November 2016

It has now been 2 years since your company converted my home to Ducted reverse cycle air conditioning from a very tired and inadequate evaporative system. We have been absolutely delighted with your work ever since and are looking forward to another Melbourne summer in our superbly cool home. I am prompted to write to you today to advise you of a 2017 project I would like you company to quote for me ………
I am extremely happy with your work and hence entrust you to recommend a system adequately robust enough (and well with in its capacity to heat and cool these two dwellings) as you have my home. I do not hesitate to recommend to friends and family who ask about your services, as you were recommended to me by others.

DAWN
September 2016

Thank you for the excellent work of your team who installed my new gas appliance last Friday. I am delighted with the result.

JULIA
August 2016

Many thanks for the work and notification. Yes, Sarah and friends are very happy with the outcome. I will organise payment asap and thank you again for a great job.

ALISON
August 2016

Paid with thanks for the great service.

RIJIV
April 2016

Thank you so much for the great service.

MARK
April 2016

Thanks again for the job. We are very pleased with the result.

MARK
March 2016

Just a quickie to let you know that we were very happy with the job that Aaron and the boys did on Friday. The install was always going to be a bit tricky, but the boys devised an innovative solution, then got stuck in and produced a great result.

ANNE
April 2014

I feel my need to express the absolute delight at dealing with a very professional team. The care taken to protect the internals of my home and the attention to detail to provide the best possible outcome for me with the job, with a very pleasant manner, was a real pleasure. Is this the training given by the Company? Regardless, any contact I have had with the Comfort team has been positive – today was just exceptional.

PAUL
January 2014

… I wanted to add that we were impressed with your service and found all the guys who installed the system to be pleasant and courteous.

DAVY & YI
October 2013

We would like to sincerely thank you and your team at Comfort Heating & Cooling for the very professional and efficient service you provided us in installing our new hyrdonic heating. Tony came to give us the quote and came across as extremely competent and thorough – for this reason, we chose your team over the other options despite other quotes being more competitive on price. We have not been disappointed! Daniel and his team Mitchell, John, Cameron, Paul, Bryson did an excellent job and were very helpful (especially Daniel). Dan completed the installation with such care and professionalism. Dan is clearly passionate about what he does and went to great lengths to ensure our job was meticulously completed, to get a near perfect result. We will have no doubt in recommending your company to family and friends.

STEVE
September 2014

….. also want to say thanks to the two guys who came out to install it. They were polite, professional and went beyond what they needed to do. So thanks again, we’ll be sure to recommend Comfort to friends and family.

JOY
September 2013

Thank you to the entire team of “Comfort Heating & Cooling” for a job well done; Tony for his advice and to the hard working installation team of Scott, John and Mitchell and also Luke, Brendon and Cameron – THANK YOU!! (I hope I haven’t missed anyone). I would recommend your company to others.

MAL
July 2013

Well that was a surprise to get that job done early…..now the pressure is with the girls to get the blinds and curtains in. That is all that is now required for completion. Both Angelo and his offsider (Hilton?) did an excellent job and were very helpful, pleasant but industrious. I’d like to make it known how I appreciated Angelo in particular, for going beyond the normal and getting the drain installed without having to open holes in plasterboard walls. This saved me a lot of time consuming work. It is very difficult to get a near perfect patch in these circumstances. I guess the boss won’t like this but he deserves the bonus for this week! Well as a minimum he should buy Angelo a few new sharper hole saws to deal with the old dry hardwood.!!!! And we’ll certainly get you for an installation here at Balwyn as part of a renovation.

MARTIN
February 2013

My daughter called me last night and described the new cooler as a THOUSAND times better than the old one!.

DARREN
February 2013

Thanks for the very professional service you have provided from quotation to install of our unit. I have been most impressed with the service, both front office and installer from the start.

ANDREW
January 2013

My daughter called me last night and described the new cooler as a THOUSAND times better than the old one!.

KATHRYN
January 2013

Thanks for the very professional service you have provided from quotation to install of our unit. I have been most impressed with the service, both front office and installer from the start.

NICOLE
December 2012

I would like to sincerely thank you and your team at Comfort Heating & Cooling for the prompt and efficient service you provided us in installing our new air conditioner, we are relieved to get it in before Christmas. Please pass on Matt and my thanks to your team who helped with the installation we appreciated them coming on such a warm afternoon.

KATHRYN
December 2012

I just wanted to thank you and your team for the excellent service you provided yesterday. I can’t stress enough the professionlism that your business has provided.

ALISSA
December 2012

Yours boys came out to install our new system today and I wanted to pass on a few things… Let’s face it – we are more than happy to complain but rarely do we say thanks! Your guys came and did the job and thought about it! They protected our assets (even when moving equipment from the car to the foyer) they cleaned after themselves without me having to ask and they let us know when they were going to make some noise. I have project managed a few large builds and I have discovered that common sense isn’t that common – but you staff were great! Thanks again for your help and for a change I look forward to a final invoice coming through!

NEROLI & ANDREW
December 2012

Wow! We have been so impressed with your team! Thank you for the hassel-free installation and professional service. Your personalised service really sets you apart from the rest! Tony’s consultation was so thorough and instilled us with confidence. He listened to us and we could see he really knew his business. For this reason we chose your team over others, despite other quotes being more competitive on price. We have not been disappointed!! Angelo completed the installation with such care and professionalism. He is clearly passionate about what he does and went to great lengths to ensure our job was meticulously completed.
THANK YOU!
We will certainly be recommending your services to all our friends!

KAREN – Surry Hills
November 2012

The work you’ve done is brilliant!!

MELISSA
August 2012

Thanks so much for your fantastic service. We really appreciate your quick response to our broken heating.
Everyone we dealt with in your company was extremely professional and helpful.
Once again, thank you so much for the great service.

SANDY
August 2012

I just wanted to write and say thank you for doing such a great job on replacing our heating unit recently. We seem to have had a lot of tradesmen in the past who don’t end up being very good at their job and a lot who don’t do the things they say they will, so we approached this issue with a lot of trepidation. Thankfully, our experience with your company has been fantastic at all levels, and we couldn’t be happier with the new unit. Tony came to give us the quote and came across as extremely knowledgeable, competent and thorough. He actually spent a lot of time examining the layout of the existing ducts – unlike any of the other companies who quoted on the job. This was a major factor in deciding to go with your company even though there was a lag time of a couple of weeks. Comfort Heating & Cooling staff also notified us when they said they would and came when they said they would to install the unit (not something we’re used to unfortunately!) Furthermore, the guys who came on the day – lead by Paul and Richard were excellent, and we greatly appreciated the fact that a couple of extra guys came in later in the day to ensure that the installation would be completed on that Friday rather than leave us without heating over another weekend. And of course, the new unit works fantastically and actually heats areas in our house that have always been cold. Again, I just wanted to say thanks to all your staff for their polite, professional and friendly manner and for all their hard work. I would highly recommend your company.

POPPY
February 2012

I would like to say that the way Tony explained everything to us; responded to all our queries with patience and clarity during the quoting stage made the whole experience much easier for us. Further, let me take this opportunity to pass on our thanks for the efficient, friendly and professional mnner of your staff whilst they were on our property and in our home.

STEVE
January 2012

Thanks for all your help over the course of our renovation and we’re extremely pleased with everything that you’ve done.
Cheers.

EDDY
January 2012

Please thank Richard and the team for doing a great job with the installation.

MAX
November 2011

Thank you for attending to the installation of the Breezair Evaporative Cooling system in my residence. The team that carried out the work did so very efficiently and in a professional manner, leaving the site perfectly clean and tidy. I also appreciate the fact that the installation was able to be carried out only some 2 weeks after the quote was accepted. The fact I had a similar experience with the installation of my heating system several years ago was a major factor in my decision to stay with your company.
Thank you again.

GAY
September 2011

Also wanted to say that the guys (Angelo) who installed the Daikin were very nice & pleasant & easy to have around. Not often do you get workman around the house that is extra helpful & seem to actually enjoy their jobs. So well done in finding them.

NICOLE & DANIELLA
June 2011

And just to say as well that we are very pleased with our new hydronic heating (just in time for what looks like is going to be a pretty cold winter!). We have also been very happy with the service we have received. You provided us with plenty of information and answered all our questions prior to purchase which was much appreciated. The actual installation took much less time than we had anticipated. Paul and the other staff were very friendly, professional and went beyond what we expected in regards to cleaning up after themselves (they brought their own vacuum cleaner!). We shall no doubt recommend you to family and friends.
Many thanks,

BRONNIE
May 2011

I am very happy with the heater. After 3 years without one, I wonder how I managed without it! I appreciate that installation would have had its challenges including limited access, double brick construction, spiders and accommodating my 2 cats. However, despite these challenges, your staff have done a great job and were very obliging. Nothing was too much trouble including moving a plant in my garden which was skilfully planted in its new position! I would be grateful if you could thank them both on my behalf for doing such a fabulous job.

BRUCE
January 2011

Thank you for the prompt, friendly and consultative service we received from all members of you team – we appreciate it.

CLAIRE
January 2011

I am very happy with the heater. After 3 years without one, I wonder how I managed without it! I appreciate that installation would have had its challenges including limited access, double brick construction, spiders and accommodating my 2 cats. However, despite these challenges, your staff have done a great job and were very obliging. Nothing was too much trouble including moving a plant in my garden which was skilfully planted in its new position! I would be grateful if you could thank them both on my behalf for doing such a fabulous job.

HOLBURY CHILDRENS CENTRE
January 2011

Brett, would just like to say thanks for the installation of air conditioning at Holbury. Your team members were so professional to deal with on site.

JOHN
July 2010

Paul did an excellent job and his attitude and attention to detail are a credit to himself and your organisation. ‘Don’t lose him’.

BETTY
March 2010

Brett, would just like to say thanks for the installation of air conditioning at Holbury. Your team members were so professional to deal with on site.

FIONA
February 2010

Thanks again for a great job.

DESMA
January 2010

To Brett and all the team at Comfort Heating and Cooling. Many thanks for great job and all the best for the future.

RUSS
December 2009

I was very impressed with your service regarding installation of my evaporative cooling system. Your initial quote was detailed and prompt and you were able to work under very tight time constraints during a busy time of year. The installation was quick and clean and your crew talked me through every step of the process. They were professional, courteous and easy going and the house was spotless when they left. I feel that I have received real value for money and myself, my wife and my two toddlers will be signing your praises when the temp hits 30+. I will have no hesitation in recommending your company to anyone in the market for a great deal on cooling. Happy Christmas!

BRIAN
October 2009

Your workers were prompt, well mannered and very professional. It’s a credit to your company that they work in this way.

BETTE
October 2009

Many thanks and wishing you many happy years in business.

TONY
October 2009

Thank you for installing the air conditioner so promptly. I would also like to express my appreciation to you and your staff, of which I cannot speak highly enough of their manners and the professionalism they displayed. I will have no hesitation in recommending your services to anyone.

ANTHONY
July 2009

Many thanks for a very good job.

EDDIE
July 2009

Thanks for your prompt and efficient service.

DEBBIE
June 2009

Sincere thanks for doing such a great job.

MARIE
May 2009

Thank you and your staff for their courtesy and attention.

LESLEY
March 2009

…. I was impressed by the fact that all 3 of your employees – Jim, Bruno and the Electrician Ben worked Very hard and neatly and were very polite. Thanks.

HANK
February 2009

Regarding installing 2 air conditioners on 16/2/09. We would like to thank everybody for the excellent service and also for the cleaning up afterwards. We are very happy. Job well done. Recommend to anyone.

RON
February 2009

Thank you Brett, on time, professional team, 20% higher efficiency “as tested”. I’m a completely satisfied customer.

FIONA & MICHAEL
January 2009

Just a short note to express our thanks and appreciation for the work your company carried out for us in installing our air conditioning. We were impressed with the quality and professionalism of the service offered by yourself (Brett), Tony, Jim and all the other staff. It was a pleasure to have people around who were punctual, courteous and tidy. As the outside temperature hit 39c yesterday, we were very happy to be in a comfortable room of 23c.

JUDITH
January 2009

Thank you for the professional service and attention by your staff, I would have no hesitation in recommending your company to others.

ANNE
December 2008

To often in life we forget to say thank you for a job well done, and to a team of great people. Every one that I met from Tony to the installation team were excellent, the day of installation was smooth and the team were very professional and no mess was left behind. I have already recommended your business to a family member and I have talked to a good few people singing your praises. I have no hesitation recommending your business for an excellent and professional service.

WARREN R SMITH
December 2008

In November 2008, Comfort Heating & Cooling of Mont Albert installed two air conditioners at my house. They are very professional and did what they said they would do in the time they said they would do it, to a very high standard. I had another quote from supposedly very professional people who were so unprofessional that it was a pleasure to deal with Brett, the owner of Comfort. We run a very large business structure and employ a lot of tradesmen and apprentices etc. and so I was please to offer a reference by my initiative, not a request from Comfort.

PATRICIA
October 2008

Staff on the phone were always courteous and helpful. Choices of various systems were carefully explained and we appreciated the advice. …. cleaned up all rubbish and white plaster dust – leaving the flat spic and span. I commend you all for the professionalism of your work and customer relationship.

DISHAN
May 2008

We have been very happy with the service provided and look forward to dealing with you in the future for our air conditioning needs, and will certainly be recommending you to our friends and relatives……..

HELEN
April 2008

The service provided by the crew who worked on the job was excellent. Thank you.

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